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ABOUT US
Lyra London was founded in 2019 with a refined vision: to create timeless pieces that embody elegance, comfort, and quiet confidence.
Designed for modern London living, our collections celebrate modern femininity through clean silhouettes and elevated simplicity.
At Lyra London, fashion is not just worn — it is felt.
FREQUENTLY ASKED QUESTIONS
Delivery Time
After processing, orders are dispatched and delivery typically takes 6-10 business days.
Please note that delivery times are estimates and may vary due to factors outside our control, including carrier delays, or peak periods.
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: hello@lyra-london.uk
If your item doesn’t fit or meet your expectations, you can return it within 30 days of delivery. Simply keep the product in its original condition and contact our customer support within 14 days of receiving your order — we’ll be happy to assist you with the return process.
Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.
You can track your order by entering your Order Number or Email/Phone Number on the "Track Your Order" page. Once you’ve entered your information and clicked "Track," you will be able to see the status of your order.
Once your order has been dispatched, you will receive an email confirmation with your tracking details. From that moment, you will be able to follow your parcel’s journey to your address.
You can pay safely and securely with the following payment methods:
Credit Card: Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay and Paypal
WHAT OUR CUSTOMERS SAY
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FREE SHIPPING
Enjoy free shipping with Royal Mail with full Track & Trace across the United Kingdom!
30-DAY MONEY BACK GUARANTEE
We offer a 30-day return period. If you’re not completely satisfied, you can return your item within 30 days — no questions asked.
SECURE CHECKOUT
Enjoy peace of mind at checkout. At Bloom London, we accept secure payments through credit cards and Shopify Payments, making your shopping experience simple and protected.


